Contact information

Thank you for visiting buyfredbio. We are dedicated to providing eco-friendly, zero-waste, ultra-concentrated laundry detergent sheets, space-saving laundry strips, and natural laundry care accessories at accessible prices. If you have any questions regarding laundry sheet dosage, dissolving performance in cold water, scent choices, order status, shipping, or returns, please do not hesitate to contact our customer support team.

Customer Service Contact Information

• Email: info@buyfredbio.shop
  (Please contact us via email for order inquiries, return requests, shipping status, product usage guidance, and general support. We aim to respond to all emails within 24-48 business hours.)

• Phone: +1 (469)-305-8783
  (Our customer support team is available to assist you during business hours. Calls may be recorded for quality assurance and training purposes.)

• Customer Service Hours:
  Monday through Friday, 9:00 AM to 6:00 PM (CT)
  (We are closed on major U.S. national holidays. Messages left after hours or over weekends will be returned on the following business day.)

• Operating & Business Address:
  buyfredbio
  1022 N Montclair Ave, Dallas, TX 75208, United States

Response Times
• Emails & Contact Forms: Within 24-48 business hours.
• Phone Support: Answered live during business hours; voicemails returned within one business day.

We look forward to helping you simplify your laundry routine with plastic-free, powerful, and space-saving concentrated laundry sheets!